As user journeys constantly shift and change, it is important to be where your customers are. With over one third of the South African population using smartphones, and more people than ever accessing information on desktops, it’s time to speak the same language with a carefully curated mobile app.
Speaking to your audience on every platform in a clear and user-friendly way is vital to engaging with your current and potential audience, so if you are online, does that mean that mobile app development solutions in Johannesburg are for you?
We carefully look at the nature of your business, your future expansion goals and where there are gaps in your customer journey that can be reached with the use of powerful technology.
The first question to then ask is – what do your customers need to use your business better?
- Improved User Experience – Mobile apps have the ability to offer a more personalised and tailor-made experience for your customers. From a customised greeting to personalised interest categories, you have the ability to incorporate smart technology, speak to your customers and learn what is triggering a conversion to your audience.
- Shorten the purchase process – customers signed in to an app, with their data and information protected, oftentimes have a faster checkout and shopping process than more traditional website actions. Using inbuilt technology to scan credit cards, store information and reduce the time it takes for users to perform a certain task on your app. The easier and more streamlined you make this for your clients, the possibility of higher conversions for your business and bottomline.
- Work offline – with many areas of South Africa being limited by internet access, apps allow users to perform many tasks while working offline and to complete their transactions when they are connected again. Offering offline features mean you can speak to your audience any time and from anywhere.
Our mobile app experts know what, why and where to look for an open opportunity for you to take the next step in having a functional, fast-paced and relevant app to engage with your target market. Find out the benefits and ways to connect with us today.
Enquire about our mobile app development solutions in Johannesburg. Give us a call on 011 367 0672 or check out our site ideahive.co.za